Shipping policy

Welcome to NovaCart. We are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below for important information regarding order processing, shipping times, and delivery.

Order Processing

All orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or public holidays.
During high-demand periods, processing times may be slightly delayed.

Shipping Times

Estimated delivery times may vary depending on your location:

Domestic Shipping: 3–7 business days

Please note that delivery times are estimates and may be affected by customs, weather conditions, or courier delays.

Shipping Charges

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may occasionally offer:

Free shipping

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment status.

Incorrect Address Information

Please ensure your shipping address is correct before placing an order. NovaCart is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by customers.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us within 7 days of delivery (or expected delivery date) with your order details. We will work with the shipping carrier to resolve the issue.